Client Confidence
Rebuilding and maintaining working relationships.
Senior Delivery Manager
DRPG was a fast-moving digital and creative environment where delivery sat at the intersection of product, technology, client engagement and operational reality.
I worked across SaaS platform development, client-facing delivery, offshore dependencies and internal product priorities, helping teams create clearer structure around complex and often competing demands.
The role required a balance of delivery discipline, stakeholder confidence, product thinking and practical problem-solving across live platforms, evolving requirements and high-profile client work.
Product & Platform Focus
Back to basics approach with purpose.
Risk and Dependency
Building simple but effective process.
Team Stability
From turn over to consistency.
Quality & Accessibility
Encouraging standards based on organisational goals.
Forward thinking
Moving from reactive responses to purposeful intention.